Frequently Asked Questions
Find answers to common questions about HOBIBEAR products and services
How do I determine the right size for my shoes?
We provide a detailed size chart on every product page. We recommend measuring your foot from heel to toe and comparing it to our guide for the most accurate fit.
Are HOBIBEAR shoes suitable for wide feet?
Yes, many of our designs, especially our barefoot and minimalist collections, feature a wide toe box specifically designed to accommodate natural foot shapes.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes.
Do you offer international shipping?
Yes, HOBIBEAR ships to most countries worldwide. Shipping costs and delivery times vary depending on the destination.
How should I clean my HOBIBEAR shoes?
We recommend hand washing with a damp cloth and mild detergent. Avoid machine washing or high-heat drying to preserve the integrity of the materials.
Are your materials sustainable?
We are committed to ethical sourcing and use high-quality, durable materials designed to reduce environmental impact through longevity.